Privacy Policy
Last updated: January 15, 2026
At Solventarion Consultores S.A. de C.V. (hereinafter "Solventarion"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico, we are committed to protecting the privacy and personal data of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations.
1. Data Controller
Solventarion Consultores S.A. de C.V., with Tax ID (RFC) SCO260115AB3, is responsible for the processing of the personal data you provide. Our data protection department can be reached at privacidad@solventarion.com or at the registered address stated above. We have implemented the necessary administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use.
2. Personal Data We Collect
To provide our financial consulting and social guidance services, we may collect the following categories of personal data: identification data (full name, date of birth, nationality, CURP, RFC), contact data (email address, phone number, home address), financial data voluntarily provided (approximate income, general credit status, debt information), and browsing data (IP address, browser type, pages visited, time spent on site). We do not collect sensitive personal data without your express written consent.
3. Purpose of Data Processing
Your personal data will be used for the following primary purposes: responding to your requests for information and financial consulting, assessing your eligibility for government support programs, providing personalized financial guidance, following up on contracted services, and contacting you regarding your inquiry. Secondary purposes include: sending you information about new services, support programs, or relevant regulatory changes, conducting internal statistical analyses to improve our services, and inviting you to financial education events or workshops.
4. Legal Basis
The processing of your personal data is based on the LFPDPPP, its Regulations, and the Privacy Notice Guidelines published by INAI. Processing is carried out under the following legal bases as applicable: your consent given when providing your data, the execution of a consulting services contract, compliance with applicable legal obligations, and the legitimate interest of Solventarion in improving its services.
5. Data Transfers
Solventarion does not sell, rent, or trade your personal data with third parties. We may share your data only in the following cases: with government institutions when necessary to manage your access to social support programs (with your prior authorization), with service providers acting on our behalf under strict confidentiality obligations, when required by a competent authority through a duly founded and motivated resolution or mandate, and in cases provided by the LFPDPPP that do not require consent.
6. Your Rights (ARCO Rights)
Under current Mexican legislation, you have the right to Access your personal data, Rectify them when inaccurate or incomplete, Cancel them when you consider they are not being processed in accordance with applicable principles and duties, or Oppose their processing for specific purposes (ARCO rights). To exercise any of these rights, you may send your request to privacidad@solventarion.com including: your full name, a clear description of the right you wish to exercise, documents proving your identity, and any other element that facilitates the location of your data. We will respond to your request within a maximum of 20 business days from receipt.
7. Security Measures
We implement administrative, technical, and physical security measures to protect your personal data. These include: encryption of data in transit via TLS/SSL protocol, role-based access controls for our personnel, periodic staff training on data protection, monitoring and unauthorized access detection systems, regular information backups, and internal policies for secure data handling and destruction. However, no security system is infallible. In the event of a security breach that significantly affects your rights, we will notify you immediately in accordance with applicable regulations.
8. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy available on this website.
9. Changes to This Privacy Policy
Solventarion reserves the right to modify this privacy policy at any time to adapt it to legislative developments, INAI criteria, internal policies, or new requirements for the provision of our services. Any substantial change will be communicated through our website and, where appropriate, directly to data subjects. We recommend that you review this notice periodically to stay informed about how we protect your information.
10. Contact
If you have questions or comments about this Privacy Policy or the processing of your personal data, you may contact us at: Email: privacidad@solventarion.com, Phone: +52 (55) 4170 8923, Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Business hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Mexico Time).